Preparing for a doctor's appointment can be challenging for anyone. Did you complete the correct paperwork beforehand? Did you complete your lab or imaging requests in time and were the results sent to the correct office? Do you remember the questions you had for the doctor? Do you remember your last vaccines or surgeries? As people age, health concerns can become more complex with people often having one or more chronic conditions. With more details to remember, patients often become overwhelmed.
Patient Advocates of Nassau are here to guide you through every step of your healthcare journey so no detail is forgotten and you never feel alone.
Patient Advocates of Nassau: Our Services
Our free in home consultation will allow us to assess your individual needs and help you choose the level of care that's right for you. If your needs change, your level of care can change with it. You are still in control of healthcare, you just don't have to do it alone.
Medical Advocate
We schedule medical appointments, link you to transportation, coordinate between all service providers (labs, imaging, pharmacy), and assist with any emergency or inpatient discharge planning. We also assist with referral and second opinion scheduling as requested. We will communicate with families both near and far to keep them up to date with all medical updates.
Personal Advocate
We attend all medical appointments in person for several reasons: it improves communication with medical staff ensuring critical details are not missed; it reduces stress and provides emotional support as it helps the patient focus on recovery rather than managing logistics; it enhances safety by allowing one advocate to coordinate between all providers & prevent medical errors; and it reduces financial and legal risk by regular medical bill review.
Inpatient Advocate
Whether a scheduled surgery or a sudden emergency room visit, we're with you either way. We maintain daily contact with your inpatient medical team for seamless discharge planning and follow up with referrals or post op care.
CARE COORDINATION • APPOINTMENT SCHEDULING • PHARMACY ADVOCACY • LAB INTEGRATION • BILLING REVIEW • DISCHARGE PLANNING • MEDICAL ESCORT • HEALTHCARE NAVIGATION • INSURANCE LIAISON • INPATIENT SUPPORT